Frequently Asked Questions

Pinehurst carries a curated selection from multiple disc golf manufacturers. Doomsday Discs is a major part of the shop and a brand I strongly support, but Pinehurst is not limited to one manufacturer. Inventory changes as I find releases, plastics, molds, and brands that are worth bringing in.

I don't try to stock everything. Pinehurst focuses on discs, plastics, releases, and brands that I think are interesting, useful, or worth putting in front of players. Customer requests and what I learn from actually handling, throwing, selling, and discussing discs also influence what comes into the shop.

Yes. If you're looking for something specific, contact me and tell me what you have in mind. I may be able to source it, point you toward an upcoming restock, or use the request when planning future inventory.

I offer select limited releases and may offer preorders. A preorder listing will identify itself and state the shipment timing and any special terms before payment. If I cannot ship on time, I will provide the applicable delay or cancellation and refund choice.

For Pinehurst Dye Lab pieces, yes. The disc shown is the exact one-of-one piece you are buying. For standard inventory, the listing will provide available details such as color, weight, stamp, or foil when applicable. Some product photos may represent the run or inventory rather than one specific disc. If colors vary, the listing will say Colors Vary. Any known selection details will be listed where available.

Yes. I help narrow the selection based on your experience, throwing style, current bag, distance, the slot or shot you are trying to cover, and what you actually want the disc to do.

I curate from molds and plastics I know, use, and would be willing to throw myself, with the goal of finding something you will come to know and love rather than just selling you whatever is on the shelf.

My recommendations come from a mix of firsthand throwing and testing, manufacturer information, and a lot of direct customer feedback. I talk with customers live every day, so I also learn from people throwing discs I may not have personally tested yet.

If the best fit is something I do not currently have in stock, I will still tell you.

Pinehurst Dye Lab is the hand-dyed side of Pinehurst Disc Golf Supply, focused on one-of-one dyed discs and custom dye requests.

Choose Basic, Banger, or Ballistic on the Pinehurst Custom Disc Dye product page. Each service covers dye work for one eligible disc, which is not included. You may purchase the disc in the same order, a separate order, or later. The disc-identification and design fields are optional. I'll confirm the eligible disc and project details before starting work.

Yes. Sold Dye Gallery pieces can be used as inspiration for a new custom request. Because every dye is created by hand, the new piece won't be an exact duplicate, but the original can be used as a starting point for colors, layout, or overall direction.

Processing time varies depending on the design and dye techniques involved. More detailed projects may require additional time. I'll confirm the expected timeline after we've finalized the disc and design. Projects awaiting a disc or instructions remain pending.

Not every disc or plastic is suitable for dyeing. You may purchase a Custom Dye service before choosing a disc, but I'll confirm the disc's eligibility before work begins. Contact me before buying or shipping a disc if you're unsure about its suitability.

I haven't observed changes to the disc’s weight, grip or flight from my dye work. I don't use heat for my dyes.

Yes. PDGA Rule 813.01 permits dyeing on approved discs, provided the finished disc still meets the equipment requirements.

The standard dye-service tiers are Basic $14, Banger $20, and Ballistic $28; a physical disc is not included. If you already own the disc, contact me before placing a service order or shipping it. Customer-owned discs require separately agreed eligibility, inbound and return shipping, pricing, and scheduling.

Completed Pinehurst Dye Lab and custom dye work is final sale for changes of mind or design preference. If a disc arrives damaged, defective, incorrect, or materially different from the agreed description, contact me promptly. I will review the problem under my Returns and Refunds policy.

I hand in-stock shipped orders to the carrier within three business days after receiving a completed order. A printed label is not shipment. In-store pickup is a separate free option; in-stock pickup orders are usually ready in 24 hours, and you should wait for the ready-for-pickup notice. Preorders and accepted custom work have a separately disclosed shipment timeframe. If I cannot meet a promised shipment date, I will contact you with the applicable delay or cancellation and refund choice.

Standard shipping to U.S. addresses is $5.99. Free standard shipping starts at a $75 merchandise subtotal after discounts and before taxes. In-store pickup, when offered at checkout, is free.

Pinehurst Disc Golf Supply currently ships within the United States only.

Every order is packed by hand with care and attention to protecting the discs and other items during transit. Packaging materials and methods may vary depending on the order, but protecting the products is the priority.

There are no change-of-mind returns or exchanges after delivery, including for sale or custom items. Contact me before I hand the package to the carrier if you want to cancel. A label alone does not end the cancellation opportunity. Order problems and shipping delays are handled under my Returns and Refunds policy.

Contact me promptly with your order details and useful photos. Please report visible shipping damage within seven days when possible and keep the packaging. I also review later reports and problems involving a defect or a material difference from the listing. I will investigate and provide an appropriate remedy; store credit is optional, not a mandatory substitute for a refund owed.

Contact me with your order number. I will help investigate with the carrier and review the tracking and other facts to work out the appropriate resolution. You do not need to pursue the carrier first.

Whatnot is where a large part of the Pinehurst community comes together live. I use it to sell discs, share new releases, answer questions, give recommendations, talk disc golf, and interact directly with customers. Those conversations help shape what I learn, carry, and recommend.

The schedule varies. Follow Pinehurst Disc Golf Supply on Whatnot and enable notifications to see upcoming shows and get an alert when I go live.