Store Policies

Pinehurst Disc Golf Supply is based in Pinehurst, North Carolina and currently ships to U.S. addresses only. Standard shipping for shipped orders is $5.99, with free standard shipping when the merchandise subtotal is at least $75 after discounts and before taxes. In-stock orders are handed to the carrier within three business days after a completed order. In-store pickup, when offered at checkout, is free and in-stock orders are usually ready in 24 hours; wait for the ready-for-pickup notice before coming. Preorder or custom work has its own disclosed timing before payment. If I cannot meet a promised shipment date, I will send a delay notice and provide the applicable cancellation and refund choice.

Sales are final for changes of mind or preferences about mold, plastic, weight, color, stamp, foil, flight, or a custom dye design. This also applies to sale, clearance, preorder, and “as is” items unless their listing says otherwise. There is no change-of-mind return period after delivery. If an item is damaged, defective, incorrect, materially different from its listing, or an order is not delivered as promised, contact me promptly so I can investigate and provide an appropriate remedy. Please report visible shipping damage within seven days when possible, but this request does not cut off applicable legal rights. Approved refunds go to the original payment method; I do not charge restocking fees for approved claims. You can request a written copy of the return policy by email.

Read the full Returns and Refunds policy, Shipping Policy, and Terms of Service before ordering. For a direct-store order problem, email pinehurstdgs@gmail.com. Marketplace purchases use the applicable marketplace support process.